Solimar Ruby - Malia (Crete)

The staff were genuinely helpful, going out of their way to accommodate our family by arranging connecting rooms. The variety of fresh fruits at breakfast was good. Some areas were let down by littered views and an inconsistent dining experience, where not all meals matched the high standards we expected. Noise from nearby establishments disrupted our tranquility during the evenings.

Fabulous and clean hotel, perfect location. Competent and helpful staff with knowledge of the place. Excellent service, nicely furnished room with the cleanliness of all areas, hills of crete, for instance.

The service was helpful with parking nearby.

great atmosphere but limited entertainment options

Check-in was efficient and the staff exhibited friendliness throughout my stay. The restaurant maintained high cleanliness standards, with themed cuisine like Italian and Tex-Mex that impressed me. I particularly enjoyed the pool view from my Standard Twin Room.

Entertainment options were lacking .

The food and the choice of dishes was always very good and varied.

The standard room in the outbuilding, which is 50 m away from the actual hotel, does not meet the expectations of a 4-star hotel and is not comparable with other standard rooms in the hotel.

The food offered a variety of themed cuisines, like tex-mex and greek, good. The pool area was fantastic with plenty of sun loungers and a chill vibe, perfect for young travelers like us.

No entertainment options .

The pool area was great, and the themed cuisine nights were a good surprise! Enjoyed the clean and spacious room.

The manager and staff were cute, we had connecting rooms for the kids. The variety of food was excellent, and I especially appreciated that snacks were prepared for us as we arrived late. The pools were clean and inviting, perfect for a family holiday.

WiFi connectivity was inconsistent.

Wonderful pool area and community vibe!

The staff were attentive, going as far as to organize late-night snacks for arriving guests, which I found quite considerate. The room was very comfortable and offered a great view from the balcony. I'd suggest a bit more variety in the dining options for an more fun stay.

The beds in our Junior Suite felt pretty basic, and I had to deal with discomfort from the pillows and mattress, less than ideal for getting a good night's sleep. The air conditioning had its moments of inefficiency, which definitely distracted from relaxing evenings. Accessibility to the beach claimed to be a mere 600 meters away but was actually about 1 km, a longer trek when you just wanted to kick back at the shore. For a hotel of this rating, the food had a big inconsistency issue-some meals rocked, while others made me wonder what they were thinking. There's also a slight issue with the noise filtering in from nearby clubs. It disrupted the tranquility during late nights. Finally, Wi-Fi access was hit or miss, often leaving us disconnected when we needed it most.

great service but room comfort needs improvement

The check-in process was efficient and left a great first impression! I particularly enjoyed the wide selection of themed cuisine offered , and the cleanliness in all dining areas was consistently high. The outdoor spaces were perfect for breakfast, with both garden views and poolside seating available. It added a lovely start to each day.

Room comfort wasn't up to the mark, as I faced some issues with the bed quality.

The room was clean with a beautiful view, but the drinks were horrible.

This was a great fit for taking strolls in Malia (Crete) with attractive and competitive value for money. The hotel staff were friendly and helpful, even offering great tips on local attractions. Definitely try the themed dinners for a fun twist on your meals.

I really enjoyed my time at the hotel, especially the amazing all-inclusive dining and the stunning room views that made each morning special. The outdoor swimming pool and sun loungers provided the perfect spot to unwind after exploring. Only thing was the beach felt a bit farther than expected, but it didn't put a damper on my stay. 🌞

The rooms here are beautiful, spotless, and come with a private safe, air conditioning, and a TV.